Below are some of the most frequently asked questions that we encounter
What’s your return policy?
Return any of our products–no questions asked–within 30 days of purchase. We even pay return shipping.
Do you ship OUTSIDE OF YOUR LOCAL AREA?
Yes, although our primary area of business is the Illinois Valley, we’ll ship your package anywhere that can accept deliveries.
What is your lead time for a project?
Our normal lead time is 2 weeks.Because we do custom work, each project must be designed, digitized, and executed after the conceptual design is finalized. We do not have off-the-shelf, pre-made items on hand.. If a faster delivery time is desired, a 15% surcharge is added.